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UTA offers free FAREPAY Cards to qualified customers as part of system modernization

SALT LAKE CITY (March 5, 2026) — The Utah Transit Authority today announced it will transition to the UTA FAREPAY Card as its recommended fare payment method beginning April 12. The move to more electronic forms of payment is part of the organization’s efforts to modernize its fares system and simplify the payment process for customers. The UTA FAREPAY Card is a reloadable card that offers customers an easy and convenient way to pay UTA fares by simply tapping the card on the payment validator when getting on and off any UTA vehicle. FAREPAY Cards are available at UTA customer service locations, online and at participating retailers.

“This change is another step forward as UTA works to modernize and improve the customer experience,” said Jay Fox, UTA executive director. “As we standardize and streamline our fare payment system, customers see further savings and convenience through fare capping, automatic transfers, and easy ways to reload their FAREPAY Card.”

Reduced Fare customers are encouraged to visit UTA customer service locations to learn more about the Reduced Fare program and obtain a free FAREPAY Card, while supplies lasts. UTA customer service locations:

Salt Lake City – Meadowbrook
3600 S. 700 W., Salt Lake City
801-287-4664
Walk-in Hours: Monday-Friday, 7 a.m. to 6 p.m.
Phone Hours: Monday-Friday, 8:30 a.m. to 5 p.m.

Provo Central Station
701 S. Freedom Blvd., Provo
801-227-8923
Hours: Monday-Friday, 7 a.m. to 6 p.m.

Ogden Transit Center
2393 Wall Ave., Ogden
801-626-1207
Hours: Monday-Friday, 7 a.m. to 6 p.m.

Customers unable to register in person can apply online for reduced fare at rideuta.com/reducedfare. Online applications include a $3 FAREPAY Card registration fee.

The UTA FAREPAY Card tracks customer rides on UTA and automatically applies daily and weekly fare capping to ensure customers always pay the lowest possible fare. The more customers ride, the more customers save with UTA fare capping. The transition to FAREPAY Cards is the latest step in UTA’s Fare Payment System Upgrades project to improve and simplify the fare payment process. This project includes the installation of new ticket vending machines, new tap on/tap off validators, and upgraded online fare payment tools. UTA’s fare system modernization program will continue throughout 2026 with the launch of debit and credit card payment capabilities later in the year.

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